Service & Maintenance

Phoenix Eye can provide one off corrective service visits or annual preventative maintenance plans for all of your security systems regardless if they are monitored or not. This includes CCTV, Access Control, Intruder, Fire Detection, Fire Extinguishers and Emergency Lighting. Whether your a 1 man band with 1 location or a multinational organisation with locations and offices around the UK we can cater to your needs.

Are you a building , office or facilities manager looking to get a reliable service partner who can meet your operational requirement at a fair price. Are you dismayed with the current services your are receiving and are not convinced the service requirements are being met or if you are receiving best value for money? Phoenix Eye will provide free no obligation quotations and professional advice to suit you and your buildings requirement’s.

Phoenix Eye works to the highest industry standards and are approved by the National Security Inspectorate. We employ highly skilled service and maintenance engineers whom have not only undergone extensive training in their field of expertise but also undergo continuous professional development to keep up to date with ever changing technology and standards. Our engineers are on hand 24/7/365 and will respond to your fault within guaranteed service visit times when you are in contract with us. Depending on your service level agreement we can guarantee 4 hour response times, can your current provider do that?



Phoenix Eye understands the importance of making your systems run continuously, reliably and to optimum performance. Let us take the hassle and stress out of your facilities managements requirement’s. Choosing Phoenix Eye as a service partner means you will benefit from the following

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  • Free no obligation quotes
  • Dedicated Account Manager
  • Highly Skilled Engineering
  • Digitised and automated state of the art back office systems which keep you informed of your system and account status
  • Easy to understand and clear digital contracts wit the option for automatic renewal
  • Large discounts for multiple systems and locations
  • Supplementary services available, Key Holding, Mobile Patrol, Alarm Response, CCTV/Fire/Access Control monitoring, Security Guard, Concierge, Contract Cleaning. All from the same provider and on a national basis
  • National engineering response with guaranteed response times
  • State of Art Remote Video Response Centre. 24/7/365 Monitoring
  • Security Guard cover in event of failed systems (service level agreement dependent)
  • System maintenance carried out to national security inspectorate standards
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To find out more about Service & Maintenance 

  • CCTV – Analogue, IP, Monitored, non-monitored, thermal, ANPR, Anti Corrosion and explosive proof.
  • Access Control – Audio/Video Intercom 2 wire and IP, vehicle barriers, automated pedestrian & vehicle gates, biometrics, speed gates, turnstiles
  • Fire – conventional, addressable, extinguishers, emergency lighting
  • Intruder – Wired, wireless, hybrid, monitored non monitored, police response, panic systems
  • Nurse Call & Disable Refuge

Local Government – NHS – Private Healthcare – Retail -Commercial -Industrial – Factories- Ware Housing – Construction – Demolition – Harsh Environment – Utilities -Power Stations – Education – Domestic Households – Food Production – facilities Management – leisure – hotels – pubs/bars/clubs/restaurants/casino - Apartments – Storage - Logistics & Transport

Brands we work with